There are no set visiting hours and family and carers are welcome to stay overnight.

The main Reception at the hospice is open from 08:00 - 18:00 and outside of these hours there is a Night Porter on duty. When the front doors to the hospice are locked there is an intercom system visitors can use to gain access.

The Café is open to the public 10:00 - 15:00.

If you are visiting in an emergency there ares some allocated parking bays adjacent to the main entrance opposite the Multi Faith Retreat.