Stories from the Heart

These testimonials are following patients, staff, families and everyone who has been touched by the work of the hospices. They are divided into the four areas of care that we provide – all of which will be improved when our new state-of-the-art hospice building opens later this Spring: Wellbeing, In the Home, On the Ward, Family Support. Click on the photographs to read each story, each one is categorised under its corresponding heart piece.

Do you have a story that you would like to tell us? We would love to hear it. Please email us at for details.


WSBH Hospice Heart Element - Purple On the Ward
 At Woking & Sam Beare Hospices, patients are offered a stay on the ward when it is seen to be beneficial to them. This may not simply be at the end of their lives. Admission onto the ward for a short period of time can benefit a patient and the people who care for them, in many different ways and can even be enjoyable; being likened to a hotel experience. Referrals for admission may be from any of the healthcare professionals involved in patient care and for a variety of reasons including assessment, symptom control respite and end of life care.



 Julie has the important and fascinating role of coordinating the transition of services as Transitional Project Manager. She talks more about what her day to day duties entail. Read more






 Sally is a Ward Nurse at Sam Beare and has been working at the Hospice for nearly 10 years. She explains what she loves about her job. Read more







John is a volunteer in the Fundraising Department and is very passionate about the cause after spending time with a friend who was On the Ward at Sam Beare. Read more







Jay didn’t know anything about hospice care until the Oncologist said that wife Brinda should not go home whilst she underwent chemotherapy, and recommended that we get in touch with Woking Hospice to discuss respite care. He talks about their experience as a family. Read more.





WSBH Hospice Heart Element - PinkIn the Home

As well as caring for people in the hospice buildings, we also look after people in a year in their own homes. Patients will be referred by a medical professional and can often be looked after for some years by our Community Nurses team; with an integrated approach which can include referring them to the hospices for treatments where necessary.



Sandie Chandler is the Community Nurse Services Team Leader at Woking Hospice and explains her role in more detail. Read more.







Lesley & Jacquie

CoSI Team Lead and Coordinator Lesley and CoSI Community Nurse, Jaquie are both based at Woking Hospice and talk very openly about their roles. Read more.






Pam, Dave and their daughters

When Pam’s husband, Dave, spent his last few months at the hospice in 2007, Woking hospice was already fast becoming the heart of the community, and an integral provider of palliative care in Woking. Pam has never lost her link with them and still volunteers and raises funds to this day. She recalls the help both herself and her husband received and explains how she has followed the Hospices’ journey over the years. Read more.





WSBH Hospice Heart Element - GreenWellbeing

Attending a day care session provides a valuable support framework for patients who are able to live at home, but need additional help. Day Care will eventually be renamed ‘Wellbeing’ in order to better describe the extent of activities available to patients and the wide range of ages which they appeal to. We also offer a range of Complementary Therapies alongside our medical care at both Day Units. Massage, Aromatherapy, Reflexology and Thai Chi (Sam Beare) are amongst the treatments that patients and their relatives are offered, to help aid relaxation and reduce stress. All of the therapists are fully qualified and most give their time voluntarily.


Gaynor has been attending Day Care at Sam Beare for around 18 months and is a member of the Tai chi classes. She talks about how she found out about the Day Care. Read more







Speaking to her on her second visit, Jane was full of praise for the care she had received so far. Read more







Nic is the Coordinator for the Therapists at Woking Hospice and talks about why she loves the Wellbeing Centre. Read more







Martha is a regular attendee at the Day Care Centre and she talks about her experience there. Read more







Alongside medical care, therapies and counselling, spiritual care also plays a large part of the multi-disciplinary services we offer. Clare volunteers her time at Sam Beare and explains in more detail what her role entails. Read more







Dee talks to us about the ‘Life Stories’ workshops she attends at Sam Beare. Read more






WSBH Hospice Heart Element - YellowFamily Support
Our Counselling team provides over 2,000 one-to-one sessions of bereavement counselling to people at all stages of the patient journey; including support for carers and relatives. There are also social clubs for bereaved adults and groups including; ‘Footsteps’ for young children and the ‘Tommy D’ for teenagers and young adults. These clubs are places where there is no pressure to talk about the bereavement but everyone has been through something similar and so will understand what their peers might be going through.



Anna lost her father suddenly when she was just 15 years old. She has been attending Tommy D to help her cope with the loss. Read More






caroline wells 1 webCaroline works across both hospices as a volunteer Counsellor and specialises in Family Therapy. She has recently been awarded a grant, recognising her dedication. Read more.





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