Data Protection

Your information is used to provide you with the most appropriate care and treatment. It is therefore necessary for the hospice team to have the most up to date personal information on record.

Your information is used to ensure:
 Staff caring for you have accurate, up to date information to guide provision of the best care
 We can contact you in relation to your care and treatment
 Treatment and services meet local community needs
 Efficient referral to other services

Your information may be used for other purposes:
 Public health needs
 Review and audit of the quality of care
 To teach and train healthcare workers
 Conduct research
 Investigation of complaints
 Preparation of statistics on national health
 Monitoring health budget spending

In order to ensure we maintain the highest standard of data protection and protect your confidentiality we adhere to the standards set by the Data Protection Act 1998 and national Information Governance standards. The Data Protection Act sets standards which must be adhered to when obtaining, recording, holding, using or disposing of personal data; provides individuals with a right of access to personal information held about them and ensures information is dealt with legally, securely, efficiently and effectively.

All our staff and volunteers have responsibility to ensure data protection and the correct handling of personal and sensitive information about patients, staff, volunteers or donors.