Your information is used to provide you with the most appropriate care and treatment. It is therefore necessary for the hospice team to have the most up to date personal information on record.
Your information is used to ensure:
Staff caring for you have accurate, up to date information to guide provision of the best care
We can contact you in relation to your care and treatment
Treatment and services meet local community needs
Efficient referral to other services
Your information may be used for other purposes:
Public health needs
Review and audit of the quality of care
To teach and train healthcare workers
Investigation of complaints
Preparation of statistics on national health
Monitoring health budget spending
In order to ensure we maintain the highest standard of data protection and protect your confidentiality we adhere to the standards set by the Data Protection Act 1998 and national Information Governance standards. The Data Protection Act sets standards which must be adhered to when obtaining, recording, holding, using or disposing of personal data; provides individuals with a right of access to personal information held about them and ensures information is dealt with legally, securely, efficiently and effectively.
All our staff and volunteers have responsibility to ensure data protection and the correct handling of personal and sensitive information about patients, staff, volunteers or donors.